Overview
What is Demandbase One?
Demandbase One is a a go-to-market platform that unites sales and marketing teams around rich, reliable Account Intelligence, activated wherever customers are interact with: in advertising, account-based experience (ABX), sales, and across systems. This helps users spot opportunities earlier, engage…
Demandbase enables our sales and marketing team to execute our targeted account strategy
Best B2B DSP and Orchestration Platform for ABM Plays
Great features and value
Demandbase has improved our ABM efforts and improved our sales and marketing alignment
Driving GTM Success with Demandbase
Demandbase - our staple ABM platform.
ABM B2B Platform
Demanbase powers our ABX journey.
5 Stars!
We use it primarily for account based marketing and sales …
Being everywhere our prospects and customers are
Best in class ABM platform
The perfect tool for high growth marketing teams
Best ABM Platform
Demandbase - Indispensible for Sales & Marketing Professionals
ABM Super Tool
Awards
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Popular Features
- Display advertising (5)9.191%
- Standard visitor segmentation (5)8.888%
- Customer interaction histories (5)8.686%
- Ad campaign creation (5)8.484%
Reviewer Pros & Cons
Pricing
What is Demandbase One?
Demandbase One is a a go-to-market platform that unites sales and marketing teams around rich, reliable Account Intelligence, activated wherever customers are interact with: in advertising, account-based experience (ABX), sales, and across systems. This helps users spot opportunities earlier,…
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- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Demandbase Google Analytics Demo
Build an Account List on Demandbase
Features
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 8.5Automated routing and prioritization(3) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.6Customer interaction histories(5) Ratings
Users can view the entire customer conversation history when responding to a mention.
- 8.6Syndicated content(2) Ratings
Republished content on third-party sites.
- 9Personalization(5) Ratings
AI-driven personalization for account-based messaging, ads, content recommendations, and conversations that target specific accounts across multiple channels.
- 8.6Engagement data tracking(5) Ratings
Tracking for account-based customer engagement across multiple channels.
Ad Campaigns
Features related to creating and deploying ad campaigns.
- 8.4Ad campaign creation(5) Ratings
Allows users to programmatically create ads and build new campaigns within the tool.
- 9.1Display advertising(5) Ratings
Supports banner and rich media display ads, including video, audio, mobile, etc.
- 8.2Contextual advertising(4) Ratings
Advertising that relates to the content on a given web page. Sequence targeting allows ads to be shown to individual viewers in a particular order across different websites, enabling greater control over brand messaging.
- 8.2Social advertising(4) Ratings
Advertising on social media platforms like Facebook, LinkedIn, etc.
- 8.4Ad reporting and analytics(5) Ratings
The ability to track and forecast cross-channel ad performance and report on revenue attribution.
Audience Segmentation & Targeting
A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.
- 8.8Standard visitor segmentation(5) Ratings
Ability to segment, or target audiences based on criteria you set (e.g. URL, cookies, IP address, custom javascript, traffic source, device, browser, language, ad campaign, geo-targeting, time of day) and enable tests to run for specific visitor segments.
- 9Behavioral visitor segmentation(5) Ratings
Ability to segment, or target audiences based on whether or not they have performed certain actions, such as clicking on a CTA, and enable tests to run for specific visitor segments.
- 9.1ABM sales intelligence(5) Ratings
Demographic and firmographic data covering contacts, businesses, and industries.
Intent Data
Intent Data refers to buyer data collected on the internet based on browsing behavior. This data provides intent signals with insights into the buyer journey, helping to gauge user interest in a product or service. It is used to identify and prioritize accounts based on where they are in the buyer cycle, helping to drive pipeline and revenue growth.
- 93rd party intent signals(5) Ratings
Buyer intent updates based on top-funnel, 3rd party data collected from various sites. This level of data requires large data sets to be effective.
- 8.2Downstream intent signals(4) Ratings
Buyer intent updates based on downstream data at an advanced stage of the buyer journey. This data is collected from a users’ own website or secondary sources such as review sites. It provides fewer but stronger intent signals than 3rd party sources.
- 9.1Account identification(5) Ratings
Helps sales and marketing teams identify accounts showing intent to make a purchase.
ABM Integrations
ABM platform integrations with third-party software and internal tools to enable organizational workflows.
- 9.1Automated workflow & orchestration(5) Ratings
Integrates different systems within the organization to streamline collaborative workflows such as lead-to-account matching, data acquisition, and data enrichment.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Demandbase One?
Demandbase One Features
- Supported: Account-Based Advertising
- Supported: Website Personalization
- Supported: ABM Analytics
- Supported: AI-Driven Account Identification
- Supported: AI-Driven Sales Development
- Supported: Conversion Optimization
- Supported: AI-Driven Content Recommendations
- Supported: Audience Segmentation
- Supported: Real-Time Intent
Demandbase One Competitors
- Terminus ABM Platform
- Dun & Bradstreet
Demandbase One Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | English |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(141)Community Insights
- Business Problems Solved
Demandbase and Engagio are versatile tools that have proven to be invaluable for understanding website visitor demographics, analyzing their interests, and driving successful marketing and sales strategies. According to users, Demandbase has been highly effective in predictive behavioral marketing, identifying behaviors that drive leads and opportunities, and facilitating meaningful conversations with the sales team. It enables companies to determine if their target accounts are visiting and engaging with their website, leading to more personalized and effective engagement. Engagio, on the other hand, offers account-based views for both sales and marketing, providing valuable insights into account engagement through heat maps and visualizing prospect activities.
One of the key features of Demandbase is its ability to serve targeted advertising and re-targeting efforts, reducing ad spend waste and enabling personalized engagement with specific accounts. The Forms product has been instrumental in increasing form conversions by augmenting non-critical data and standardizing CRM data for reporting purposes. Demandbase's website content targeting feature allows companies to deliver a personalized experience, resulting in increased engagement and conversion rates. Another notable use case is Demand Analytics, which keeps sales teams informed about targeted prospects visiting their website who may not be in their CRM database.
Demandbase is widely implemented within marketing departments to clean and append account data through its integration with Marketo, providing accurate data regarding target accounts for multiple products. It plays a vital role in account-based campaign strategies, offering web personalization, progressive profiling, and web traffic analysis. The ABX Cloud component helps track engagement, manage target account tiers, personalize website content, and conduct analytics. The Advertising Cloud assists in targeting advertising efforts towards specific accounts.
Users have praised Demandbase for providing visibility into account activity and driving engagement strategies for both marketing and sales teams. It has been particularly useful in creating separate subscription reports for different regions, ensuring relevant data is delivered to the appropriate individuals. Engagio, with its seamless integration with Salesforce, allows for tracking website visitors, analyzing their digital behavior, assigning lead and account scores, and measuring customer engagement. It has been commended for its focus on enabling reporting of account-level metrics for ABM programs and providing valuable insights into the impact of marketing on target accounts.
Overall, Demandbase and Engagio have consistently demonstrated their value by understanding customer behavior, enabling effective personalized engagement strategies, supporting account-based marketing needs, providing detailed insights into account engagement, organizing data across platforms, prioritizing accounts, and presenting valuable insights to sales teams. These tools have become essential for companies looking to optimize their marketing and sales efforts and drive revenue growth through targeted account approaches.
Attribute Ratings
Reviews
(1-21 of 21)Best B2B DSP and Orchestration Platform for ABM Plays
We also leverage Orchestration which allows us to create strategic omni-channel marketing plays, targeting the right audiences on the platforms they engage with most, at the right time.
In addition, sales leverages Demandbase in order to prioritize accounts and get alerted when their accounts are engaging with our business and showing intent.
- ABM Display Advertising for B2B
- Orchestration
- Sales Alerts
- Multiple Journey Stages (On their Road Map)
- Private Lists and Reports - missing functionality to leverage private lists in reporting and reports are missing the functionality to lock selectors on public reports.
Our sales users are spending less time researching accounts and more time selling as Demandbase makes it easy for them to get alerted when accounts are showing intent and engagement with our business.
I'm looking forward to the release of the multiple account journey product update, which will allow us to see how accounts are engaging with our other product areas and where we are missing the mark with engaging with those accounts who may be showing buyer signals with a particular GTM.
ABM B2B Platform
- Intent Data
- Account Intelligence Email Alerts
- Advertising
- Integration with HubSpot
Decide which industries to target and when is the best time to approach them.
Sit down with your sales counterparts, make sure you understand their goals, and then work together to achieve them
Best in class ABM platform
- Insight on what prospects are engaging with
- Scores the content that prospects are engaging with to gauge how much interest a prospect potentially has
- Easy to navigate through the application.
- I trust the insights that Demandbase provides.
- Under the "highlighted" section there are only 6 accounts to see. It would be nice to have more than 6.
- The engagement is rated in "minutes" while that's not really what is being scored. It's a little confusing as to how their engagement is scored.
- It would be nice to be able to mute or hide of some contacts that we have already spoken to so that it opens space for other prospects.
- Overall happy with the product
It's not a silver bullet. Some of the prospects may be doing research but are not in a buying cycle at the moment. It's helpful to not overly share what they've downloaded or engaged with but rather use a general elevator pitch with specific examples of how we could help with problems they're facing.
The perfect tool for high growth marketing teams
- Personalization for the website via any segmentation
- Easily create targeted advertisements and lists
- Strong segmentation of prospects and identify prospects by journey stage
- Definitely a learning curve, highly recommend doing their certification courses to get full use of the tool
Best ABM Platform
- Insight around intent data
- Account level analytics
- Account journey stages
- Account scoring
- Automation
- Integration
- Advertisement
- Speed of data sync
Demandbase - Indispensible for Sales & Marketing Professionals
- Dashboards - Provide the first, best key insights into user interest.
- Form fills - The second best area of key insights.
- Site Analytics - My favorite for broad-based, targeted marketing.
- Better training - It's always about usability and I think this could be vastly improved.
- Less is more. The interface could be simplified even further. Though it is pretty darn good as it sits.
- The emailed reports should show actual data so I don't have to go to the application.
Sophisticated platform for account-based marketing/sales needs
- Upload various target company lists into the platform to dissect the data.
- Set up specific advertising campaigns against multiple lists to support ABM's effort.
- Get real-time insights on how audiences engage with the content and how many times they have visited our web properties.
- Availability to target via paid social channels.
- Integrate with Microsoft Dynamics and not only Salesforce.
- Get actual people data on who has looked at the content.
- Intent based marketing information
- Notifications for sales teams
- Strategic intelligence delivery
- Integrations with major platforms.
- Ease of use
- Support documentation
- Training
- Quality of account success managers.
Demandbase is a leader in ABM, but it's pricey.
- The consultants are always helpful.
- Overall strategy development is great.
- Lots of data and insights
- Ease of activation
- Overall price is high.
- Limited CRM integrations
- Hard to tie to sales team efforts
- Tracking lead engagement
- Showing which pages leads have visited
- Speed and response time could improve
- If the accounts you upload via CSV do not match to the letter, it will not work.
Demandbase does its job well with a few workarounds
- The targeting campaigns are very effective and create a high volume of impressions.
- The company database is quite extensive and it's rare a company isn't in there.
- Importing contacts can be a challenge when the names don't line up properly.
- Adding companies to a subsequent list could be much easier.
Great program for enterprise sales!
- Account data.
- Contact history.
- Contact information.
- Organization.
- Less clicks to get to where you need to get to.
- Customer service.
Engagio is great!
- Tracking activity
- Looking at engagement
- Helps in reaching out quickly to prospects at the right time
- It would be great if there was a way that my marketing team could link the exact content they saw
- Give the user control over how frequently we are notified
Engagio Gives Us Valuable Insight Into Low-Hanging Fruit
- Clearly shows which accounts are actively engaging with us.
- Allows us to see a snapshot of our web traffic and which companies are visiting our site.
- Gives us a view into our open opportunities and which stage they're at in the process.
- I would like to see more in-depth integrations with Marketo.
- Lead scoring best practices to help with set up.
- More training materials to help get teams trained on the features available.
Demandbase is the leader and the expert of ABM Technology.
- ABM (Account Based Marketing) is their strongest offering. Their ABM platform tools such as Ad Targeting is very simple to use with minimum training. It is so much easier to use than other ABM platform we reviewed in the past.
- Analytics quality is one of the best we have used if not the best. We love the UI and it is not convoluted with so much data.
- Account Selection which is also part of their ABM Platform is intuitive and very useful. It allows us to quickly choose our target customers with lookalike modeling or intent data. It also help us to rank our target accounts better.
- One of the tool called "Engagement Orchestration" was not as good as other platforms we reviewed such as Engagio.
- Hard to say without doing the full cost analysis with others we reviewed but their tool is more expensive than other platforms that are out there.
- I wish they offered more in-depth trainings and office hours to ask questions like how Salesforce does it.
Engage with your prospects!
It is connected to Salesforce so you can immediately see opportunities, and if it is a good time to reach out again or adjust sales techniques
- Recency of visits
- Behavior of the prospects, what pages have they looked at, duration of their visit etc.
- Daily reports sent by mail with new updates
- Sometimes it only shows up already existing clients that are obviously visiting the sites weekly because they are exisiting customers. However this could be a matter of adjusting the settings which is not done by the sales team
- It is a tool that you easily forget about or not use to often, so a integration within gmail would be nice, perhaps to get a popup with information if you start an email.
Great for B2B businesses!
- For B2B companies, this is a great tool that provides accurate targeting and easy to personalize for these types of sales.
- This is one of the best tools for quality leads on product sales, which makes it one of the best ABM tools out there.
- It is great to see simple to advanced real-time site analytics/traffic statistics for websites.
- Demandbase is best at helping with great insights that can help further push website traffic.
- It can take quite a while for data to be extrapolated by Demandbase.
- The pricing for their products isn't really flexible for startup companies, which I think should be treated as a more valuable customer in their market.
- Sometimes the simplification that Demandbase likes to feature causes data to be a little bit too innaccurate and generalized.
Must-have for launching an ABM program
Engagio has been the backbone of my ABM program. It's really helped me understand my account-level benchmarks, report on them to my C-suite to prove the value of my and my teams efforts, and get my sales team excited and involved.
- Account-level reporting - sent right to my reps inboxes based on segment.
- Doing a lot to help automate plays, as well as thought leadership to consistently give the market new ideas on how to do those brilliantly.
- Some summaries/rollups in the app would be helpful so I don't have to add things up.
- Would like for it to aggregate lead-level activities onto the account level.
- Looking forward to more being built out in the Playmaker product.
However - Make sure your data is cleaned up first! No, really! If you don't have that fixed, you don't want to start this yet.
Great Product for Beginners.
- Prior to working with Demandbase I was completely against analytics, I wanted nothing to do with them and wanted to stay as far away from them as possible. However, after being introduced to Demandbase, I realized how easy it was to use. Demandbase made it very easy to be able to tag the sites you wanted to track. I was able to get information as far back as 3 months, any further and I was able to get that information directly from Demandbase Customer Service.
- Starting off I had to just log into Demandbase and I was sent to the home page. Afterwards I had to go to the tab where the analytic data was stored. There I was able to select the websites I wanted to track, the type of companies I was interested in (i.e global, states, which states, how large, by reveneue, etc.) I was also able to see how the companies accessed our sites (i.e. which search engine, which search words , etc.) This made it easier for me to make an analysis and provide the team with a direction on what was and wasn't working. This also helped me to determine where to place our advertisements.
- Unfortunately, I ran into one big problem and a couple small problems with Demandbase. Starting off with the big problem, the site would sometimes provide me with multiple URLs for one page, which would throw my analysis off because I would have to locate the same page name and make sure the URLs added up. However, sometimes Demandbase would return my page name as "Not Found", although information on that page was provided. I had contacted Demandbase to resolve but they told me it was our engineers, our engineers said everything was fine and it was Demandbase. Thus, I would have to eliminate a couple pages to make my analysis fluid.
- Another issue with Demandbase was removing sites from the tagged list, took too much time. You had to remove each site, one by one, there was no ability to remove a bulk amount of sites at one time. This obviously took up time and made it a nuisance. Also, You can have up to 150 different URLs in the tag list, for a company like VMware, that quota was met very quickly. Thus I had to remove some URLs and re-tag them later. This took time and made the process way too long. I think it would be easier if Demandbase created the ability to create URL groups and save them, so I can reuse them later.
- Demandbase is a reverse IP technology which plugs into your website and maps a visitor on your website to large enterprises (in real-time) and reveals crucial attributes such as industry, size, revenue, location etc. They have improved their match rate in the US from 16-20% to 33-35% in the US. Outside of the US the match rate is low, around 10%. This is most useful for a B2B company. If you use the demandbase technology on your website then you can tell apart the visits coming from your potential or existing client companies and serve them better. It opens up a world of possibilities of learning about what products and services your future or existing clients are interested in and what kind of support they are looking for - by marrying web analytics data with Demandbase.
- This technology only works for visits emerging from large enterprises. If the visitor is accessing your website from outside of his/her company network (e.g. working from home and using an ISP) then you can not identify those visits. Also, if there is IP-spoofing used by some large/mid-size corporations then you can get falsified data.
- Same logic holds for small or micro businesses where the business uses an ISP (internet service provider such as Comcast or AT&T) to browse your website then those visits can not be mapped back to a particular small/micro business.
"Need-to-have" product.
- Serves up relevant content on your website in conjunction with your CMS. Example: If someone from Healthcare industry comes to the DocuSign website - we servce them a relevant Call To Action and content - whitepapers, webinars, etc.
- Streamlines our forms to optimize the experience for folks trying to get information - we don't have to ask as many field forms, so our conversion rates are higher. Form simplification without missing out on necessary info for sales to qualify the lead and have a better conversation
- Serves up targeted content on our homepage, so visitors do not bounce right away because they do not realize we have a solution for them
- The product does what it says it will do